Have you ever struck a bet with the bookies at Pride Park before games? And if so how do you find the experience at Pride Park?
We have had instances of very poor service from Derby County’s preferred book makes inside the ground. Fcbetz deal with all the people who love a gamble in the area of the North East corner of the ground, and it has to be said their representatives and services were quite good during the last couple of seasons.
Bets struck that were lucky enough to be winners could either be collected after each game at the corner of the North West corner for half an hour after the game finished. Winning bets could also be collected on-line by placing the barcode number into an appropriate area on the website if you had an account.
People are now finding that any winning bet made with Fcbetz can now only be collected after the game, or by sending your coupon off via post., a strange turn of events for a book maker who claims to be an ‘on-line’ bookmaker.
Punters found that they are repeatedly told that the on-line collection of winnings will be up and running soon. Derby County Mad has now however found that there may be no on-line facility available for the “foreseeable future” after discussing the situation with FCbetz.
The disabled, infirm and older supporters are now finding they will have to queue for their winnings for up to an hour after each game, or put more money into getting their winnings by posting their coupon off to the Isle of Man based Fcbetz.com . Other able bodied users of the book makers also find they are very inconvenienced by the collection of winnings, with apparently no further answer from FCbetz on a resolution to the situation.
The on-line book makers however are still ready to take your money via the internet into accounts with them and even have a promotion were you can get 50% cash back by placing cash into your Fcbetz accounts but punters seriously need to ask themselves "how do we claim any winnings"?
Derby County Mad have informed Derby County FC about this strange, inconvenient and damn right annoying turn of events at Pride Park and we will get back to you if we get a response on the matter.
For the time being we suggest you use our on-line bookmarkers William Hill, one of the top on-line book makers in the Country.
If you have any similar instances of the poor service and customer relations given by Fcbetz, please email us on Derby-county-mad@fsmail.net ..